Floods, builder packages and Gurnee's appliances
Gurnee gets Lake Michigan water through the Central Lake County Joint Action Water Agency, a supply it has had since 1992, about when its biggest growth began. Most Gurnee homes never knew the hard well water of the older towns, so mineral scale is less of a factor here. What matters more is where the appliances sit and how old they are.
The Des Plaines River runs through the east side of Gurnee and has flooded several times in recent decades, with major events in 2004, 2013 and 2017. When a basement takes on water, a washer, dryer or chest freezer sitting on the floor can be submerged to the motor or the control board. Even after it dries out, rust and corrosion keep working on it for months. We always ask about flood history before diagnosing a lower-level appliance in Gurnee. Plenty of flooded washers can be saved, and our washer repair after high water starts with drying the machine out and testing the motor and control board.
Away from the river, the story is age. Thousands of homes went up within a few years of each other, and the refrigerators, ranges and laundry pairs that came with them have reached the end of their parts life together. We see the same failed control boards, drain pumps and igniters across entire subdivisions, so we keep them stocked. Igniters are the big one: gas oven repair on twenty-year-old builder ranges is one of our most frequent calls on these routes.